Privacy Policy

1. Overview

Aniplay Internet Private Limited ("Aniplay", "we", "us", or "our") operates the website aniplay.in and related services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Platform. By using Aniplay, you consent to the practices described in this Policy.

This Policy complies with the Information Technology Act, 2000 (India), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable data protection frameworks.

2. Information We Collect

a) Information You Provide

• Account Registration: Full name, email address, mobile number (with country code), and password (stored as a cryptographic hash).
• Payment Information: When you subscribe to a paid plan, payment is processed by Razorpay. We do not store your card details. We retain the payment order ID and status for account records.
• Communications: If you contact us, we retain your messages for support purposes.

b) Information Collected Automatically

• Log data: IP address, browser type, pages visited, timestamps.
• Device information: screen resolution, operating system.
• Cookies and similar tracking technologies (see Section 7).
• Audio playback events (story played, episode completed) to personalise your experience.

3. How We Use Your Information

• To create and manage your account and subscription.
• To send verification emails, password resets, and transactional notifications.
• To provide and improve the audio streaming service.
• To personalise story recommendations.
• To process payments securely through Razorpay.
• To comply with legal obligations under Indian law.
• To prevent fraud and ensure platform security.

4. Sharing of Information

We do not sell your personal information. We may share it with:

• Razorpay Financial Solutions Pvt. Ltd. — for payment processing.
• Amazon Web Services / Cloudflare R2 — for secure audio file storage.
• <strong>Law enforcement</strong> — when required by a court order or applicable Indian law.

5. Data Retention

We retain your account data for as long as your account is active. If you request deletion, we will remove your personal data within 30 days, except where retention is required by law (e.g., payment records may be retained for 7 years under Indian accounting standards).

6. Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing (bcrypt), token-based email verification, and access controls. Audio content is served through a protected CDN with expiring signed URLs. No system is completely secure; we encourage you to use a strong, unique password.

7. Cookies

We use session cookies to keep you logged in and preference cookies to remember your language setting (English/Hindi). We do not use third-party advertising cookies. You can disable cookies in your browser settings, but some features may not function correctly.

8. Children's Privacy

Aniplay is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, contact us at the email below and we will delete it promptly.

9. Your Rights

Under applicable Indian law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your account and personal data.
• Withdraw consent for marketing communications at any time.

To exercise these rights, email us at: legal@aniplay.in

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or a prominent notice on the Platform. Continued use of the Platform after changes constitutes acceptance.

11. Contact Us

For privacy-related concerns: